Challenge:
A busy clinic in Johannesburg was overwhelmed by paper-based patient intake forms, manual billing, and lost insurance claims. Staff spent 3-4 hours daily on administrative tasks, slowing down patient care.
Solution:
IgniteDry implemented a full Clinic Management SaaS with automated data capture for patient forms, integrated billing, and digital claims processing.
We provided modern PCs on an affordable rental plan and full ongoing maintenance, ensuring smooth operations.
Result:
Administrative time dropped by 70%, claims processing reduced from 5 days to 24 hours, and patient satisfaction improved by 40% thanks to faster service and reduced wait times.