Right-sized support
Start with a once-off job, repair or rental. Move to ongoing support only when the business actually needs it.
Keep your business working.
IgniteDry helps small and growing businesses keep their everyday technology reliable — from laptops, desktop PCs and Wi‑Fi to business email, Microsoft 365, printers, upgrades and flexible computer rental. Get practical support without needing an enterprise-sized IT department.
Repairs & upgrades
Diagnose the fault, explain the options and repair what still has business value.
Remote + on-site
Remote support nationally, with scheduled on-site work in our service areas.
PC rental
Equip staff or projects without a large upfront hardware purchase.
Remote support
Suitable software, email and user issues across South Africa.
Repairs & upgrades
Business laptops and desktops assessed before approved work begins.
Workplace technology
Wi‑Fi, printers, workstations, email and Microsoft 365 assistance.
Business PC rental
Flexible laptop, desktop and office equipment options.
IT support for small business
Professional technology support should not be reserved for large companies.
Small businesses depend on the same things every day: working computers, reliable internet, accessible email, secure accounts and equipment that does not slow the team down. IgniteDry provides a practical route to fix, improve, rent and support that technology.
Clear before work begins
Scope, labour, parts, travel and important exclusions are explained before approved paid work proceeds.
Business impact first
The aim is not simply to fix a device. It is to reduce disruption and get the people using that technology working again.
IT services
The technology your business depends on should simply work.
From a slow computer to a new office setup, IgniteDry helps with the practical IT issues that interrupt everyday work.
Remote IT Support
Resolve suitable software and user issues without waiting for an on-site visit.
- Email and Microsoft 365 assistance
- Application, printer and user troubleshooting
- Secure remote session with permission
Laptop & PC Repairs
Fault finding and repair options for business laptops and desktop computers.
- Boot, performance and hardware faults
- Component replacement where practical
- Post-repair testing before handover
Hardware Upgrades
Improve suitable computers before spending money on complete replacement.
- SSD storage and memory upgrades
- Operating system refresh and optimisation
- Compatibility checks before parts are ordered
Wi‑Fi & Network Setup
Small-office connectivity planned around your workspace and users.
- Router, access point and cabling guidance
- Guest and staff network separation
- Connectivity troubleshooting
Digital Workplace Support
Keep the accounts, users and digital tools behind the business organised and working.
- Microsoft 365 and business email support
- Backup review and recovery readiness
- New employee and device onboarding
Printers & Workstations
Connect and configure the equipment your team needs to work efficiently.
- Business printer and scanner setup
- Desk, monitor and peripheral configuration
- Basic office technology handover
Repairs · Diagnostics · Upgrades
Repair what still has business value.
A slow or unreliable computer does not always need to be replaced. We assess the device, explain the likely cause and compare repair or upgrade options against replacement cost, age and business downtime.
01
Assess the fault
Check symptoms, device condition, storage health, memory use, software and obvious hardware issues.
02
Explain the options
Receive a practical recommendation and quote before paid repair work or replacement parts begin.
03
Repair, upgrade and test
Approved work is completed, the device is tested and any remaining limitations are explained at handover.
Before repair, back up important business data where possible. Data recovery, backup work and access to protected user files are performed only when specifically authorised.
Business equipment rental
Equip the team without a large upfront hardware purchase.
Computer rental can help when you are adding staff, replacing a failed device or setting up a short-term project. Equipment availability and specifications are confirmed before quoting.
Business Laptop Rental
Portable devices for office, hybrid and field-based staff.
- Business-ready operating system setup
- User, email and application onboarding options
- Carry accessories quoted where required
Quoted by specification
Term, deposit, stock, delivery and support level affect the monthly rate.
Desktop Workstation Rental
A stable office setup for reception, administration, billing and everyday business work.
- Desktop computer matched to workload
- Monitor, keyboard and mouse options
- Delivery and setup quoted by location
Quoted by workstation
Choose a basic office, multitasking or higher-performance configuration.
Complete Office Setup
Bundle core equipment for a new office, branch, consulting room or project team.
- Computers, monitors and peripherals
- Printer, network and power options
- Deployment plan and user handover
Custom equipment bundle
Ideal when several devices need to be installed and supported together.
A rental quote should make the responsibilities clear.
Each quote should state the equipment specification, rental term, deposit or approval requirements, delivery, setup, included support, replacement process, damage or loss responsibility, return condition and ownership.
Written equipment schedule
Clear monthly and once-off charges
Agreed support and replacement conditions
Signed rental agreement before delivery
Choose how you need help
Once-off support or an ongoing IT relationship.
Start with one problem or build a monthly arrangement around your users, devices and locations. Scope, response targets, included work and exclusions are agreed in writing.
Pay-As-You-Go
Quoted per job or visit
Best for businesses that need occasional troubleshooting, repairs or setup work.
- Remote or on-site assessment
- Approved labour and parts quoted
- No monthly support commitment
Essential IT Support
Custom monthly agreement
For small teams that want a known support contact and scheduled device care.
- Defined remote support allowance
- Device and software health checks
- Priority targets defined in writing
- Discounted project work where agreed
Managed Workplace
Scoped for your users and devices
For businesses that need onboarding, equipment, support and office technology coordinated together.
- User and workstation onboarding
- Asset and warranty information
- Rental and replacement planning
- Scheduled on-site support where agreed
Clear service process
From the first message to a tested working solution.
A simple process helps both sides understand the problem, cost, responsibility and next step.
01
Tell us what is happening
Share the device, symptoms, business impact, location and when the problem started.
02
Assessment and scope
We determine whether remote help, collection, workshop diagnosis or an on-site visit is the right next step.
03
Approve the quote
Costs, parts, estimated turnaround, exclusions and data requirements are confirmed before approved work proceeds.
04
Complete and hand over
The solution is tested, the result is explained and any follow-up or warranty information is documented.
Service coverage
Local on-site help. Remote support across South Africa.
Scheduled on-site support is available for approved jobs in Limpopo, including Venda / Vhembe, and in Gauteng. Suitable software, email, access and user issues can be handled remotely nationally.
On-site availability is confirmed after the location,
travel requirements, job scope and technician schedule have been reviewed.
Scheduled on-site help for repairs, business setup, Wi‑Fi, printers, user devices and other approved support requests.
On-site work quoted according to distance, travel requirements, job scope and technician availability.
Scheduled support for small offices, equipment installations, computer repairs, upgrades and workplace technology.
Software, Microsoft 365, email, access, user setup and suitable troubleshooting can be handled remotely with permission.
Frequently asked questions
What businesses usually ask before booking support.
Do you repair both laptops and desktop computers?
Yes. IgniteDry can diagnose common hardware and software faults on business laptops and desktop PCs. A quote and recommendation are provided before approved repair work or replacement parts proceed.
Can you upgrade an older computer instead of replacing it?
Often, but not always. Suitable devices may benefit from SSD storage, additional memory, an operating system refresh or selected component replacement. We compare the expected benefit with the cost, age and condition of the machine.
How does business PC rental work?
Tell us the number of users, workload, software, location and preferred term. We then quote the equipment specification, fees, deposit or approval requirements, delivery, setup, support and return conditions before equipment is supplied.
Will you access our business files during a repair?
Only when access is necessary and authorised for the agreed work. Customers should back up important data before handing over a device. Passwords and access instructions should be shared securely and changed afterward where appropriate.
Where is on-site IT support available?
Scheduled on-site support is available in Limpopo, including Venda / Vhembe, and in Gauteng. Remote assistance is available across South Africa for suitable requests.
Do you guarantee same-day repair?
No blanket same-day promise is made. Turnaround depends on the fault, parts availability, diagnostic findings, existing bookings and customer approval.
A broken laptop should not become a business problem for longer than it has to.
Tell us what is happening. We will help determine whether remote support, a repair, an upgrade, an on-site visit or replacement equipment is the practical next step.
Request support
Tell us what your business needs help with.
Include the device, symptoms, affected users, location and urgency. For rentals, tell us how many computers you need, the expected workload and the preferred rental term.
+27 82 844 2257
info@ignitedry.cloud
Start a WhatsApp support enquiry
On-site: Limpopo · Venda / Vhembe · Gauteng